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Terms & Conditions

The small print

When you use this website, you agree to the terms and conditions below. If you do not agree to these terms and conditions then you should leave this site.

We may update these terms and conditions at any time. If we do this, it will be highlighted on the Home Page, so that you are aware of the need to check them again. The new terms and conditions will apply as soon as they appear on this website.

How we use the information you give to us is explained in our Privacy Policy. The Privacy Policy forms part of these Terms and Conditions.

www.disabledgear.com  terms and conditions of use

1. Introduction

On this website “DisabledGear.com” and “we” means DisabledGear.com limited®.

“you” and “my” means the user of this website.

If you wish to use this website then you must agree to these terms and conditions of use.

If you do not agree to these terms and conditions of use then you should not use this website.

2. Content of this website

In consideration of our agreeing to permit you to use the Website to search our database of disability equipment, you agree that you will only use, reproduce and print materials comprising the results of such searches for your own personal, non-commercial purposes. In particular, you must not use the contact details provided by private advertisers of disability equipment to contact such advertisers other than in connection with a genuine enquiry relating to the purchase by you of the disability equipment in question.

The pages contained in the Website may contain technical inaccuracies and typographical errors. The information in these pages may be updated from time to time and may at times be out of date. We accept no responsibility for keeping the information in these pages up to date or liability for any failure to do so.

The information contained in the material in the Website is only for information purposes. The material on the Website does not constitute advice and you should not rely on any material on the Website to make (or refrain from making) any decision or take (or refrain from taking) any action.

The Website contains material submitted and created by private and trade dealers and other third parties. We exclude all liability for any illegality arising from or error, omission or inaccuracy in such material.

We give no warranties, conditions, guarantees or representations, express or implied, as to:-
(a) the completeness or accuracy of the advice and information contained on the Website or any website to which it is linked;
(b) the content of the advertisements for disability equipment included in our database, including but not limited to the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such disability equipment;
(c) the completeness of the results of any search of our database or that the disability equipment selected by the search are the only disability equipment on our database which might meet the searcher's requirements.

We may change the website content from time to time. If we do this, then your continued use of the website will be taken to be acceptance of the change.

3. Our Intellectual Property Rights

The copyright and other intellectual property rights in this website are owned by DisabledGear.com limited® or by a third party that has given us permission to use them.

You may not use the DisabledGear.com limited® trademarks, logos, layout, images etc without our written consent.

4. Personal Use

We are happy for you to copy any part of this website for your own personal use. However, you may not copy any part, or indeed all, of the website, whether on paper or by copying to any other media (e.g. disk), for any commercial purpose.

You may create a hyperlink to the home page of DisabledGear.com as long as the link does not portray DisabledGear.com, DisabledGear.com limited® or our services in a false, misleading, derogatory or otherwise offensive manner. You may not use our logo or trademark as part of the link without our written consent.

5. Links

This website contains links to websites operated by companies and individuals who are not part of DisabledGear.com limited®. The links are for your assistance and information.

DisabledGear.com is not responsible for the availability or content of these third party websites and is not responsible for any of the goods or services available from these websites.

You may not place a link to any other website on this website without our prior written approval.

6. Registration

If you register to the website you are responsible for keeping your user name and password confidential and for limiting access to your computer to prevent unauthorized use of your registration details.

You must tell us immediately if you have any reason to believe that your password has become known to someone else, or if the password is being, or is likely to be, used by anyone else.

In order for us to comply with Data Protection Regulations the information we hold about you should be correct and complete. You should tell us of any changes to the information you provided when you registered.

Our Privacy Policy gives more details about where and how we hold information about you and what it is used for.

You can update your details in personal profile when you login.

We may refuse to allow you to use the site or remove or edit content at our discretion.

7. Behaviour

You must not use the website for:

  • Causing, or being likely to cause, disruption to the website or access to the website;
  • Fraudulent purposes or in connection with a criminal offence or other illegal activity;
  • Sending, using or re-using material which:
    • is illegal, offensive, abusive, indecent, defamatory, obscene or menacing;
    • is in breach of copyright, trademark, confidence, privacy or any other right;
    • is injurious to third parties or objectionable;
    • consists of or contains software viruses, political campaigning, chain letters, mass mailings or “spam”
    • may cause annoyance, inconvenience or needless anxiety.

8. Defamation claims

It is not possible for us to be immediately aware of the contents of every review that is displayed. We operate on a "notice and takedown" basis.

If you believe that any content on the website contains a defamatory statement, please tell us immediately using the procedure described below.

Once this procedure has been followed we will make all reasonable endeavours to remove the defamatory content within a reasonable time.

1. Copy the Notice of Defamatory Content below into your word processor program.

2. Complete it by filling in the details required (indicated by [square brackets]).

3. Send a printed signed copy to: DisabledGear.com Ltd, Crampmoor Farmhouse, Crampmoor, ROMSEY. SO51 9AJ. UK.

4. Please provide your postal and emails addresses and telephone number when sending the notice to us.

Important Warning: giving false, misleading or inaccurate information in the Notice of Defamatory Content may result in civil and criminal liability.

Notice of Defamatory Content

In the matter of www.disabledgear.com


I, [please set out your full name] of [please give your postal address], [please state your occupation], say as follows:

1. I refer to the website www.disabledgear.com ("the website"). I make this statement in support of my giving DisabledGear.com limited® notice that, via the website, it is causing or contributing to the publication of a defamatory statement.

2. The defamatory words appear on the website at [please cut and paste the address of the relevant Web page from the website where the defamatory words appear].

3. The words that I consider to be defamatory are [please repeat the exact words you are complaining about].

4. These words are defamatory because [please state why you consider the words are defamatory].

5. The defamatory words are untrue because [please explain why the words complained of are untrue and what you believe the true position is].

6. I understand that this statement may be used in any court proceedings that may arise out of or relating to the defamatory words which I have complained about.

Statement of Truth

I declare the facts stated above to be true.



End of notice

9. Electronic communications

When you visit DisabledGear.com or send e-mails to us, you are communicating with us electronically.

We may communicate with you by e-mail or by posting notices on the website.

For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

This condition does not affect your statutory rights.

10. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

11. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights in any other situation where you breach these conditions.

12. Disclaimer

We try to ensure that the information contained in this website is accurate and up to date; however, DisabledGear.com limited® gives you no promises, representations or warranties about the accuracy, completeness, reliability or suitability of any information on this website.

From time to time the website may be unavailable for short periods whilst maintenance or updates to the website take place. If you need to contact us during one of these periods our alternative contact details can be found in the Contact Us section.

There may be times when the site is unavailable or performance is reduced because of technical limitations or issues with transmission or communication infrastructures which are largely outside our control. You accept that this is the case.

Whilst we make best endeavours to ensure that all the featured accommodation is fully accessible we do not and cannot guarantee the accuracy of any information on the website.

13. Limitation of liability

We shall not be liable in any circumstance for any loss of actual or potential: profits; revenue; income; business or goodwill arising as a result of or in connection with this website or any information, product or service appearing on this website at any time.

Similarly we shall not be liable for any indirect or consequential loss arising as a result of or in connection with this website or any information, product or service appearing on this website at any time.

In the unlikely event of you suffering any loss or damage because of your use of this website our total liability is limited to the amount paid by you to us, if any, for accessing this website.

14. Jurisdiction

The courts of England and Wales shall have exclusive jurisdiction to adjudicate in any dispute between us.

Should any of these terms and conditions of use be unlawful, void or unenforceable, then it shall be deemed severed from these terms and conditions of use and its absence will not affect the validity of any of the remaining terms and conditions of use.

15. Returns

Please refer to our Returns Policy page

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